Coronavirus Update

To Our Valued Customers and Friends of Ferrari Maserati Washington,

At this time when the news is dominated by COVID-19, I wanted to let you know that we are vigilantly implementing enhanced protocols to ensure your safety as well as increasing our personalized business offerings to better serve you. In addition to closely monitoring the guidance of the World Health Organization and the Centers for Disease Control regarding the spread of the virus, we are also decontaminating our showroom, vehicles, and main areas multiple times a day.

Our focus is to ensure we meet customer needs while doing our part to keep you, our employees, and our communities safe.

  • In an effort to avoid any lapse of necessary maintenance, recalls or general service to your vehicle we are happy to coordinate the transportation of your Ferrari or Maserati to and from your home to our store
  • We will continue to offer off-site delivery for new and used vehicle sales
  • For our customers that prefer, we are happy to privately demonstrate any of our available Ferraris in your home or business, upon request. We can also do live video conference demonstrations of vehicles as well.

We have developed the following processes to serve our customers better during this time:

  • Every customer vehicle that comes in for service will be sanitized during the detail process, which specific attention paid to areas that are used most frequently
  • We enhanced the techniques used to clean our vehicles after each service. Our employees are paying special attention to interior customer touch points such as seats, steering wheels, door handles and other hard surfaces.
  • We are cleaning our facilities frequently with hospital-grade sanitizing products, as much as 4x a day.

In addition, we are taking the following steps to ensure the welfare of our employees:

  • Instructing employees who feel ill to stay home and consult their healthcare providers.
  • Urging all employees to be vigilant about frequent hand washing.
  • Working with our employees to accommodate needs with their families during times when resources are more limited

During this challenging time, many people have concerns about their public interactions. If you have a planned Service, Parts or Sales Visit, we look forward to seeing you, and want to reassure you that we are doing everything we can to promote a safe and secure experience while you and your vehicle are at Ferrari Maserati Washington.

Learn about our new offsite services available, like Remote Test Drives and Home Delivery Services »

We truly appreciate the trust that you place in our team and our company. For any other inquiries, please call us at 703-478-3606.

Best regards,

Robert Arcuri

General Manager